Privacy Policy

Effective Date: 2 July 2026

At St Alphege Preschool & Kids Clubs ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

St Alphege Preschool & Kids Clubs provides preschool, breakfast club and after-school club services for children in Solihull.

Contact Details

St Alphege Preschool & Kids Clubs
The Oliver Bird Hall
Church Hill
Solihull
B91 3RQ

Email: info@stalphegekids.co.uk

Telephone: 07752 245423

If you have any questions about this Privacy Policy or how we use your data, please contact us using the details above.

2. What Information We Collect

Depending on how you interact with us, we may collect:

Personal information about parents or guardians

  • Name

  • Email address

  • Telephone number

  • Home address

  • Emergency contact details

Information about your child

  • Name

  • Date of birth

  • Medical information relevant to their care

  • Allergies and dietary requirements

  • Additional educational or support needs

  • Attendance information

Website information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

This information helps us improve the website and keep it secure.

3. How We Collect Information

We collect information when you:

  • Complete an enquiry form

  • Register your child for Preschool, Breakfast Club or After School Club

  • Contact us by email or telephone

  • Subscribe to updates (if available)

  • Visit our website

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Process registrations

  • Provide childcare services

  • Communicate with parents and carers

  • Maintain attendance and safeguarding records

  • Meet our legal and regulatory obligations

  • Manage billing and funding where applicable

  • Improve our website and services

We will only use your personal information where we have a lawful basis to do so.

5. Our Lawful Bases

Under UK GDPR, we process personal data under one or more of the following lawful bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests

  • Consent (where required)

Where we rely on consent, you may withdraw it at any time.

6. Children's Privacy

Because we provide services for young children, we collect information about children only where necessary to deliver our services safely and effectively.

Parents or legal guardians provide this information on behalf of their children.

7. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Local authorities where required

  • Government funding bodies

  • Regulatory authorities

  • Healthcare professionals where necessary

  • Schools (where appropriate and authorised)

  • Professional advisers

  • IT providers who support our systems

  • Website hosting providers

All third parties are required to protect your information appropriately.

8. Cookies

Our website may use cookies to:

  • Ensure the website functions correctly

  • Improve performance

  • Analyse website usage

You can control or disable cookies through your browser settings.

Where legally required, we will ask for your consent before placing non-essential cookies.

9. How Long We Keep Information

We only retain personal information for as long as necessary to:

  • Provide our services

  • Meet safeguarding requirements

  • Comply with legal obligations

  • Resolve disputes

Retention periods are determined according to applicable legislation and guidance.

10. Keeping Your Information Secure

We use appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Although no online system can be completely secure, we continually review our security procedures.

11. Your Rights

Under UK GDPR you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data (where applicable)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details above.

12. Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

13. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

St Alphege Preschool & Kids Clubs

Email: info@stalphegekids.co.uk

Telephone: 07752 245423